Terms of Service
Last updated: 1 July 2026
These terms govern your use of the iDesignCo website and describe the basis on which we offer our consultations and services. By using this site or engaging us, you agree to these terms.
This document is a starting template written around our services. Have it reviewed by a qualified professional and adapted to your jurisdiction before you rely on it.
About us and what we do
iDesignCo is a consultancy for small businesses. We diagnose the problems slowing a business down and design, build, and support custom solutions — including operations and workflow automation, dashboards and reporting, lead and customer systems, technology advisory, and growth enablement — alongside paid consultation and a free Business Audit.
Use of this website
The content on this site is provided for general information about our services. It does not constitute professional, legal, financial, or technical advice, and nothing on the site forms a binding contract for services. You agree not to misuse the site, attempt to disrupt it, or use it for any unlawful purpose.
The free Business Audit
The Business Audit is offered free of charge and with no obligation. Any recommendations we provide are our informed opinion based on the information you share; outcomes depend on your business and how the recommendations are implemented. Requesting an audit does not create an ongoing engagement.
Consultations
Paid consultations are booked and, where applicable, paid in advance through our scheduling and payment providers. Prices shown on the site (for example, our Quick Consult and Deep-Dive Consult) are current at the time of booking. Unless stated otherwise:
- You may reschedule or cancel with reasonable advance notice; sessions cancelled at short notice or missed may not be refundable.
- Where we offer to credit a consultation fee toward a subsequent project, that credit applies only if you proceed to a paid engagement with us and on the terms we confirm in writing.
Project engagements
Any consulting, build, or support work beyond a consultation is governed by a separate written agreement or statement of work signed before work begins. That agreement sets out the scope, deliverables, timeline, fees, and payment schedule, and it takes precedence over these terms for that work. We quote fixed scope wherever practical, and you approve the price before we build.
Fees and payment
Fees for consultations and projects are as quoted or displayed. Invoices are payable by the dates stated on them. Late or non-payment may result in paused work or withheld deliverables, as set out in the relevant agreement.
Your responsibilities
To deliver good work we rely on you to provide timely access, information, approvals, and any accounts or licences the work requires, and to ensure you have the right to give us access to the data and systems involved. Delays or inaccurate information on your side may affect timelines and outcomes.
Intellectual property
All branding, text, and design on this website belong to iDesignCounless stated otherwise. For work we deliver to you, ownership of the custom deliverables transfers to you on full payment, except for any third-party components and our own pre-existing tools, templates, and know-how, which we retain and license to you as needed to use the solution. You keep ownership of your own data and materials.
Third-party tools and services
Our solutions often connect tools you already use or new third-party services (for example, CRMs, automation platforms, or payment providers). Those services are governed by their own terms, and we are not responsible for their availability, changes, pricing, or acts. We recommend in good faith but do not guarantee any third party's performance.
Confidentiality
We treat the non-public information you share with us — about your business, systems, and customers — as confidential and use it only to provide our services, as described in our Privacy Policy and any engagement agreement.
Disclaimers and limitation of liability
We provide our services with reasonable skill and care. Except as required by law, the site and its content are provided “as is” without warranties of any kind, and we do not guarantee specific business results. To the fullest extent permitted by law, our total liability arising from the site or our services is limited to the amount you paid us for the relevant service, and we are not liable for indirect or consequential loss. Nothing here excludes liability that cannot lawfully be excluded.
Changes to these terms
We may update these terms from time to time. Changes take effect when we post them, with the “last updated” date revised above. Continued use of the site means you accept the updated terms.
Governing law
These terms are governed by the laws of [add your jurisdiction], and the courts of that jurisdiction have exclusive authority over any dispute, unless your engagement agreement states otherwise.
Contact
Questions about these terms? Email info@idesign-co.com.